Architecture & Technology
Architecture & Technology
Architecture discovery and assessment for the after-sales platform transformation. Establishing current-state truth, evaluating future-state pathways, and building the evidence base for informed technology decisions.
Why this matters
This workstream produces the technical evidence base for the transformation. Every page answers a specific architecture question required for Phase 1 funding.
What this informs
Steering committee readiness assessment, Phase 1 scope definition, and the architecture decision log that governs the transformation.
What remains unresolved
Future-state scenario selection, China parallel-track confirmation, and platform cost estimation — all dependent on discovery completion.
Systems Assessed
8
across 6 domains
Deliverables
9
9 active
Open Decisions
3
requiring resolution
Risks Identified
8
3 critical or high
Phase
0
Discovery — Mar–Apr 2026
Architecture Themes
Legacy Decomposition
Strangler-fig approach to progressively replace tightly coupled legacy systems while maintaining operational continuity.
Domain-Driven Boundaries
Service boundaries aligned to business domains — Warranty, Parts, Service Operations, Dealer Management, Customer Experience.
China as Parallel Track
Distinct regulatory and infrastructure requirements treated as a first-class architecture concern, not a regional configuration overlay.
Guiding Principles
Deliverable Progress
View all →Open Decisions
View all →Evaluate composable DXP over monolithic replacement
Strategy · 2026-03-18
China architecture as parallel track, not afterthought
Annex · 2026-03-20
Retain SAP as system of record for parts and warranty
Assessment · 2026-03-16